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Privacy Policy & Terms of Use

SoftwareBiz (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring a secure and transparent experience when you visit our website, softwarebiz.co.

By accessing or using our website, you agree to the terms outlined in this Privacy Policy and Terms of Use.

Who We Are

softwarebiz.co is operated by SoftwareBiz, a sole proprietorship based in Lahore, Pakistan, owned by Mohsin Amer Riaz. For this policy, SoftwareBiz is the data controller for the personal information collected through softwarebiz.co.

Information We Collect

We may collect personal information when you voluntarily provide it through:

  • Contact forms
  • Lead generation forms
  • Live chat (HubSpot)
  • Email communication

This information may include:

  • Name
  • Email address
  • Company name
  • Phone number
  • Any additional information you choose to provide

We also collect non-personal data automatically through analytics tools.

How We Use Your Information

We use collected data to:

  • Respond to inquiries and provide support
  • Manage and track leads through our CRM (HubSpot)
  • Improve our website and services
  • Analyze user behavior and website performance
  • Run marketing and remarketing campaigns

Marketing & CRM (HubSpot)

We use HubSpot as our marketing and customer relationship management platform. Information submitted through our website is stored and processed within HubSpot.

We use HubSpot’s privacy and consent settings, configured in line with GDPR, including:

  • Consent-based data collection
  • Data processing transparency
  • User rights management

Cookies & Tracking Technologies

We use cookies and similar tracking technologies to:

  • Analyze website traffic (Google Analytics, through Google Tag Manager)
  • Improve user experience
  • Support marketing and advertising efforts

Users are presented with a cookie consent banner and can manage their preferences at any time.

For more details, please refer to our Cookie Policy.

Data Sharing

We do not sell or rent your personal data.

We may share data with trusted third-party services only where necessary, including:

  • HubSpot (CRM, forms, live chat and marketing automation)
  • Google Analytics and Google Tag Manager (usage analytics)
  • Apollo.io (identifying the companies that visit our website)
  • Meta and Google Ads (advertising measurement and remarketing, only after you accept advertising cookies)

These providers process data in accordance with their own privacy policies and applicable regulations.

Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, or misuse.

However, no system is completely secure, and we cannot guarantee absolute security.

Your Rights (GDPR)

Depending on your location, you may have the right to:

  • Access your personal data
  • Request correction or deletion
  • Withdraw consent
  • Object to data processing

You may submit a data access or deletion request using our data privacy request form.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for their content, privacy practices, or policies.

Intellectual Property

All content on this website, including text, graphics, logos, and design elements, is the property of SoftwareBiz and is protected by applicable intellectual property laws.

Unauthorized use, reproduction, or distribution is strictly prohibited.

Acceptable Use

By using this website, you agree:

  • Not to misuse or attempt to disrupt the website
  • Not to engage in unlawful activity
  • Not to attempt unauthorized access to systems or data

Disclaimer

This website is provided on an “as-is” basis without warranties of any kind. We do not guarantee accuracy, completeness, or availability at all times.

Governing Law

This Privacy Policy and Terms of Use, and any dispute arising from your use of this website, are governed by the laws of Pakistan, and the courts of Lahore have exclusive jurisdiction. This does not take away any rights you have under the data protection laws of the country where you live.

Updates to This Policy

We may update this Privacy Policy & Terms of Use periodically. The latest version will always be available on this page.

Continued use of the website constitutes acceptance of any updates.

Contact

Questions about this policy can be sent to admin@softwarebiz.co.