Sales Support and Lead Management Outsourcing
We help your sales team spend its time selling. Our outsourced sales support team qualifies inbound leads, keeps your CRM clean, books meetings and prepares quotations, so every enquiry gets a fast, consistent response.
The scope
What Is Included
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Lead Qualification
Inbound enquiries answered and qualified against your criteria.
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Appointment Setting
Meetings and demos booked straight into your sales team’s calendars.
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CRM Management
Records, deal stages and activity kept up to date, so pipeline reports are accurate.
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Quotations and Proposals
Quotations, proposals and order documents prepared from your templates.
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Lead Research and Enrichment
Target accounts researched and contact and company data completed with enrichment tools, then checked by a person.
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Follow-Up Campaigns
Structured email and WhatsApp follow-up, so no lead goes cold.
Signs It Is Time
- Inbound leads wait hours or days for a first response.
- Sales staff spend time on admin instead of meetings.
- CRM data is incomplete, so forecasts are unreliable.
- Leads from campaigns are never followed up.
Tools We Use
- HubSpot
- Salesforce
- Zoho CRM
- LinkedIn Sales Navigator
- Apollo.io
- WhatsApp Business Platform
Questions About Sales Support & Lead Management
Do you make cold calls?
Our focus is inbound qualification, appointment setting and sales administration. Outbound research and follow-up can be included where it suits your market and its regulations.
Will our customers know they are speaking to an outsourced team?
Our team represents your brand, using your scripts and email domain, under the arrangement you choose.
How do you report results?
Regular reports cover response times, qualified leads, meetings booked and CRM data quality, linked to the pipeline in your CRM.
Reply to Every Lead While They Are Still Interested
Tell us where your leads come from and which CRM you use. We will propose a team and the response times we will hold.
Prefer a conversation? Message us on WhatsApp
Loading the form. You can also email sales@softwarebiz.co.